While the printer is on, unplug the power cord from the printer, and its current electrical outlet.Ģ. Here are instructions on how to do that:ġ. In the meantime, since you are experiencing an issue where the printer becomes unresponsive, I would like you to perform a proper hard reset. I would keep checking our website for updates. The page you originally posted no longer exists with the content that existed, which entails the firmware, or whatever else was on that page, is no longer there. It is very possible that HP could've removed the firmware updated, and other related programs, from the website. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
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